Frequently Asked Questions

Scentyque is a Pakistani luxury fragrance brand offering premium, long-lasting parfums for men and women. Every scent is crafted at true PARFUM concentration with a high oil load, so it projects beautifully and lasts all day.

Scentyque is based in Karachi, Pakistan. Our fragrances are developed and refined to a Gulf, Dubai-inspired standard built around high oil concentration and real longevity, then delivered across Pakistan.

Most local perfumes are alcohol-heavy with poor oil concentration, so they fade fast and barely project. Ours are high-oil, PARFUM-grade fragrances built for strong projection and all-day (often next-day) longevity.

Yes. Every Scentyque fragrance is our own premium parfum, sealed and quality-checked before it leaves us. Read our story on the Our Story page.

We have 5 signature scents: Salaar (bold), Saqal (rich Arabian oud & amber) and Vord (fresh, aromatic) for men; Iris (fresh floral) and Ora (sweet vanilla floral) for women. Explore them in our Signature Collection.

Both. Salaar, Saqal and Vord are crafted for men; Iris and Ora for women. Fragrance is personal though, so wear whatever you love.

All Scentyque fragrances are PARFUM (extrait) concentration, the strongest tier, with a high oil load for serious longevity and projection.

Thanks to the high oil concentration, a few sprays typically last 8 to 12 hours, and you will often still catch the scent on your clothes the next day.

A little goes a long way. 2 to 4 sprays on your pulse points (neck, wrists, behind the ears) is plenty.

Scent is personal. How a fragrance smells, projects and lasts can vary slightly with your skin type, body chemistry and the weather.

Our parfums come in premium 50ml bottles, designed to look elegant on display.

Individual parfums start at PKR 3,199, with Salaar at PKR 3,499.

Yes. Save with our Couple Bundle (his & hers), Pack of 2 and Pack of 3. You choose the scents, and the more you buy, the more you save, up to around 45 to 50% off versus buying separately. Browse Bundles & Gifts.

Couple Bundle and Pack of 2 are PKR 5,499 (any 2 scents), and Pack of 3 is PKR 7,499 (any 3 scents). Mix, match, or gift.

Yes. Pay your full order in advance and get 10% OFF. Pay a partial advance and we include a FREE premium perfume tester in your parcel. Just share your payment screenshot on WhatsApp to claim. Details on our Payment Guidelines page.

We run promotions from time to time. Follow us on Instagram and Facebook, or message us on WhatsApp at 0333 1348995, for any active codes, and remember the prepayment reward above.

No. The price you see is what you pay, and we offer free nationwide shipping across Pakistan.

Pick your fragrance or bundle, add to cart and checkout with your details. For bundles, choose your scents from the dropdowns. We confirm every order by call or WhatsApp before dispatch.

JazzCash, Raqami Islamic Digital Bank, EasyPaisa and Cash on Delivery. Account details are on our Payment Guidelines page.

Yes, COD is available nationwide. You simply pay the courier in cash at your doorstep when your parcel arrives.

Place your order, transfer to any of our accounts (see Payment Guidelines), then WhatsApp us the screenshot with your Order ID. Prepaid orders are packed and shipped first, and unlock the prepay reward.

Yes. Payments go through trusted banking and mobile-wallet providers, and we never store your full payment credentials. See our Privacy Policy.

Absolutely. Message us at 0333 1348995 and our team will help you place your order.

Within Karachi: 1 to 2 working days. Across Pakistan: 3 to 4 working days. Remote areas: 5 to 6 working days, and we always push for the earliest possible delivery. Full details on our Shipping Policy page.

No, we offer free nationwide shipping across Pakistan.

We work with PostEx, Leopards, TCS, Trax, OCS and M&P, and pick the fastest, most reliable courier for your exact location.

Yes. Once your parcel is handed to the courier we share your tracking ID so you can follow it live.

We stay in touch at every step: we confirm your order, update you when it ships, the courier calls before delivery, and we check in after delivery to make sure everything arrived perfectly.

We deliver nationwide through our courier network. Remote areas may take a little longer, but we will get it to you.

No problem. The courier reattempts delivery, and our team helps arrange a time that works for you.

Because perfumes are personal-care and hygiene products, opened or used bottles cannot be returned or exchanged. We do offer replacements for items that arrive damaged, leaking or wrong. See our Refund & Exchange Policy.

Within 24 hours of delivery, WhatsApp us at 0333 1348995 with your Order ID, a continuous unboxing video and clear photos. The unboxing video is required to process any claim.

It is the only way for us to verify transit damage, leakage or a wrong item. Without it we cannot approve a claim, so we recommend filming every parcel as you open it.

Fragrance is personal and subjective, so we cannot accept returns or exchanges for a change of mind once a bottle is opened. We suggest reading the scent notes first, or messaging us for a recommendation before you buy.

For approved claims we offer a replacement first. Where a refund applies, it is processed within 7 to 10 working days. Delivery charges are non-refundable.

Yes. Our Premium Quality Guarantee means every bottle is carefully packed and quality-checked to preserve fragrance quality, backed by responsive customer support.

Spray 2 to 4 times onto pulse points (neck, wrists, inner elbows) on clean, moisturized skin. Do not rub your wrists together, as it breaks down the top notes. See our full Care & Storage guide.

Apply to moisturized skin right after a shower, focus on pulse points, do not over-spray, and store the bottle properly. The high oil concentration already does a lot of the work.

Keep it in a cool, dark, dry place (ideally 15 to 20°C), away from heat, sunlight and humidity. Store it upright in its box with the cap on.

No. Our parfums are alcohol-based and do not need shaking. Shaking introduces air that can affect the fragrance over time.

Skin gives the truest scent. You can spray clothes from a distance (test a hidden area first, as oils can mark delicate fabrics like silk), and mist hair lightly via a brush. Avoid spraying directly on the scalp.

Do a patch test if your skin is sensitive, keep fragrance away from your eyes and broken skin, and since it is alcohol-based, keep it away from open flames and out of the reach of children.

WhatsApp or call us at 0333 1348995, or email hello@scentyque.pk. We are based in Block 5, Gulshan-e-Iqbal, Karachi, Pakistan.

Our team is available Monday to Friday, 10:00 AM to 6:00 PM (PKT). Messages sent outside these hours are answered as soon as we are back.

Yes. We offer corporate gifting and bulk orders with custom branding options. Visit our Corporate page or message us for a tailored quote.

We usually reply within a few hours during business hours. WhatsApp is the fastest way to reach us.