Your Privacy Matters
Privacy Policy
This policy explains what we collect, why we collect it, and the choices you have, in line with applicable data-protection principles in Pakistan, including the Prevention of Electronic Crimes Act (PECA) 2016 and Pakistan’s evolving personal data protection framework.
Last updated: June 20261Information We Collect
When you order or contact us, we collect the details you provide: your name, phone number, email, delivery address, and order details. Payment information is processed securely by our payment and banking partners, and we do not store your full card or banking credentials. We also collect basic technical data such as your device, browser, IP address, and cookies when you visit our site.
2How We Use Your Information
We use your information to process, confirm, pack, and deliver your orders, to contact you about your order, to provide customer support, to improve our products and website, and, with your consent, to send you offers and updates.
3Who We Share It With
We share only what is necessary with our courier partners (such as PostEx, Leopards, TCS, Trax, OCS, and M&P) to deliver your order, and with payment or banking providers to process your payment. We may also disclose information where required by law.
We never sell your personal data. Your information is used only to serve you and run our business.
4Cookies & Analytics
We use cookies and analytics tools to keep the site working, remember your cart, and understand how visitors use our store. You can control or disable cookies through your browser settings, though some features may not work as well without them.
5Data Security
We take reasonable technical and organisational measures to protect your information. While no method of transmission over the internet is completely secure, we continually work to keep your data safe.
6Data Retention
We keep your information only for as long as needed to fulfil your orders, meet our legal and tax obligations, and operate our business.
7Your Rights & Choices
You may ask us to access, correct, update, or delete your personal information, or to stop sending you marketing messages, at any time. Simply contact us using the details below and we will be glad to help.
8Children’s Privacy
Our store is intended for adults. We do not knowingly collect personal information from anyone under the age of 18.
9Third-Party Links
Our website may contain links to other sites. We are not responsible for the privacy practices or content of those websites.
10Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on this page.
Questions? Email hello@scentyque.pk or WhatsApp 0333 1348995.
